Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign solution. Specifically (but not limited to): o Work with Clients to assess requirements o Configure & Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting-up ETL and data-flows o Configure the Adobe Campaign solution to customers’ requirement including Campaigns set-ups, building web pages using Scripting o Develop customer specific solutions where necessary and document them o Proactive problem diagnosis, troubleshooting and resolution • Create Implementation plans for new and existing clients • Knowledge transfer/Training to customers on solution implemented • Product Installations, Upgrades and Configuration activities • Reporting on project delivery to Project Management and Manage projects on your own in smaller projects which don’t have dedicated Project Managers • Build great working relationship with Onshore Consulting team, Learn and Adopt bestpractices from such teams globally • Work closely with the Quality Assurance team to ensure professional delivery of technical implementations • Act as a Development lead point of contact with Digital Marketing Consultants • Learn multiple Adobe Digital Marketing Solutions and provide multi-product Enablement and Integration solutions to strategic clients • Work with Digital Marketing Consultants to make recommendations in regards to Digital Marketing Suite technical implementations • Support additional team members by mentoring and teaching • Work closely with the Quality Assurance team to ensure professional delivery of Business Consulting Service to your clients What you need to succeed • Expertise and Experience in SQL (Oracle / SQL Server / PostgreSQL) • Programming experience (Javascript / Java / VB / C# / PHP) • Knowledge on Web Technologies like HTML, CSS would be a plus • Good communication skills to ensure effective customer interactions, communications, and documentation • Self-starter - Organized and highly motivated • Fast learner, ability to learn new technologies/languages • Knowledge of HTML DOM manipulation and page load events a plus • Project Management skills a plus • Ability to develop creative solutions to problems • Able to multi-task in a dynamic environment • Able to work independently with minimal supervision • Experience leading team members will be a plus