Exp- 6+yrs
Location- Gurugram/Bangalore
Mail me at ankita.chandola@tescra.com
Note: Hands on exp on the below topic -
Email Channel
SMS Channel
Mobile Push
Message Center
Analytics Trigger
API's
What you’ll do
• Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign solution. Specifically (but not limited to):
o Work with Clients to assess requirements
o Configure & Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting-up ETL and data-flows
o Configure the Adobe Campaign solution to customers’ requirement including Campaigns set-ups, building web pages using Scripting
o Develop customer specific solutions where necessary and document them
o Proactive problem diagnosis, troubleshooting and resolution
• Create Implementation plans for new and existing clients
• Knowledge transfer/Training to customers on solution implemented
• Product Installations, Upgrades and Configuration activities
• Reporting on project delivery to Project Management and Manage projects on your own in smaller projects which don’t have dedicated Project Managers
• Build great working relationship with Onshore Consulting team, Learn and Adopt best-practices from such teams globally
• Work closely with the Quality Assurance team to ensure professional delivery of technical implementations
• Act as a Development lead point of contact with Digital Marketing Consultants
• Learn multiple Adobe Digital Marketing Solutions and provide multi-product Enablement and Integration solutions to strategic clients
• Work with Digital Marketing Consultants to make recommendations in regards to Digital Marketing Suite technical implementations
• Support additional team members by mentoring and teaching
• Work closely with the Quality Assurance team to ensure professional delivery of Business Consulting Service to your clients
What you need to succeed
• Expertise and Experience in SQL (Oracle / SQL Server / PostgreSQL)
• Programming experience (Javascript / Java / VB / C# / PHP)
• Knowledge on Web Technologies like HTML, CSS would be a plus
• Good communication skills to ensure effective customer interactions, communications, and documentation
• Self-starter - Organized and highly motivated
• Fast learner, ability to learn new technologies/languages
• Knowledge of HTML DOM manipulation and page load events a plus
• Project Management skills a plus