Job Role: Inside Sales Representative - India

What You'll Be Doing:

As a member of Tescra’s Business Development team, you will focus on outreach, prospecting, and lead qualification within new and existing markets to identify and create opportunities for our team. You will act as a liaison between our Marketing and Sales departments and strategize, implement, and execute campaigns to reach business targets through phone calls, chat, emails, and social media platforms. This role requires a strong understanding of IT solutions, along with the ability to work in a fast-paced sales environment. Schedule "first meetings" for sales.

Desired Experience level: 4-5 years of relevant IT services

Key Responsibilities:

1. Lead Generation:

• Identify and prospect potential clients through cold calling, email campaigns, and digital outreach.
• Schedule online and in-person meetings with potential clients
• Utilize CRM tools to track and manage leads, ensuring accurate and up-to-date records.
• Make over 100 calls and send emails to potential clients.

1. Product and Service Promotion:
• Educate potential clients on the company’s IT products and services, such as Integration, software solutions, cloud services, Global Capability Centre services and managed IT services.
• Highlight key benefits and value propositions based on the clients' business needs.
2. Sales Presentations and Demos:

• Schedule virtual or remote presentations with the sales team to demonstrate the company’s offerings.
• Provide in-depth explanations of how the company’s IT solutions can address clients’ specific needs.

1. Qualification of Leads:

• Assess the readiness and purchasing potential of leads by asking targeted questions and gathering information on their current IT services requirements.
• Use BANT (Budget, Authority, Need, Timeline) or similar sales frameworks to qualify prospects.
• Identifying fortune companies within the India region

1. Sales Process Management:

• Move leads through the sales pipeline, managing them from initial interest to closing the deal.
• Follow up with leads and prospects regularly to nurture relationships and address questions or concerns.

1. Collaboration with Other Teams:

• Work closely with the marketing team to align messaging, campaigns, and strategies.
• Partner with the technical or solutions team to ensure the appropriate products and services are recommended to clients.

1. Sales Reporting and Forecasting:

• Maintain and update CRM with lead information, sales activities, and progress toward targets.
• Provide feedback and insights on customer needs and market trends to management.

1. Customer Relationship Management:

• Build and maintain strong relationships with clients, ensuring customer satisfaction and encouraging repeat business.
• Support customer retention efforts through post-sale communication and problem resolution.

1. Achieving Sales Targets:

• Meet or exceed monthly, quarterly, and yearly sales goals and quotas.
• Participate in sales meetings and contribute to team performance improvement.

Required Skills and Qualifications:

• Cold Calling, Lead Generation, scheduling “first meetings”
• Strong communication skills (both verbal and written).
• Basic knowledge of IT services such as cloud computing, software solutions, and managed services.
• Understanding of terminologies such as RFI, RFP, RFQ and SOW
• Must have experience of scheduling meetings with fortune 2000 companies and onboarding
• Experience with CRM tools (e.g., Salesforce, HubSpot).
• Strong negotiation and closing skills.
• Goal-oriented with the ability to work independently and as part of a team.
• Previous sales experience, especially in IT services, is a plus.

Desired Attributes:

• Ability to make over 100 calls a day to prospective clients
• Self-motivated and a go-getter
• Tech-savvy and a quick learner of new IT solutions.
• Problem-solving and critical thinking skills.
• Ability to handle rejection and stay motivated.
• Customer-focused with a consultative approach.

This role is key to driving revenue growth for an IT services company by identifying new business opportunities, building relationships, and converting prospects into long-term clients.