Exp- 10+yrs

Location- Bangalore

Qualifications

• 10+ years of account management experience (either pre- or post-sales)
• Experience in implementing/ supporting SAAS-based solutions preferably LMS/CMS.
• Experience in high-tech web technologies and Integration using APIs.
• Committed desire to provide customer satisfaction
• Strong written and verbal communication skills
• In-depth understanding of enterprise networks and infrastructure.
• Strong Troubleshooting and customer management skills are a must.
• In-depth understanding of APIs
• An understanding of CMS and SSO is required.
• Practical understanding of web servers and application servers.
• A practical understanding of Internet protocols: HTTP, SMTP, DNS, LDAP, and FTP is required.
• Basic Shell Scripting/Programming Experience (HTML, JavaScript, PHP) is an added advantage.
• SQL experience is an added advantage.